Can I pick up my order at the store?

  • Yes, you can pick up your order under your name and / or the order number in our shop. Simply select "Instore Pickup" as the shipping method. The order must be paid online. Payment on site is not possible. You will receive an email from us as soon as your order is ready to be picked up in the shop. IMPORTANT: It may take 2 business days for your order to be ready for collection in the store. You must therefore wait for our email to pick you up. Also check your spam folder. Our opening hours are Monday to Saturday from 11:00 to 20:00 h

When is my order ready to pick up?

  • You will recieve an extra Email when your order is ready for pick up. Mostly it will be ready for pick up on the next business day (Mo-Fr) between 11:00-20:00. 

Where can i pick up my order??

  • You can pick up your order under your name and / or the order number in our shop (please bring an official ID). Our Concept Store is located in Kreuzgerg next to "Schlesisches Tor".  
  • Where to find us (Google Maps)